On the 28th of September 2016, the State of South Australia experienced a complete power outage that affected the vast majority of businesses and residences in the State.

The Sungard data centre also experienced a loss of power from the utility, South Australian Power Networks (SAPN). During this mains power outage the data centre immediately transferred from utility power to obtain supply from its own UPS batteries and diesel generators. We are pleased to advise that the transfer from mains power to our auxiliary power supply during this unplanned event, was seamless enabling all of our customers to continue business operations without interruption. In total the data centre was operating on auxiliary power without mains power supply from 15.40 pm to 21.55pm

On behalf of Sungard, I would like to thank all our dedicated suppliers and staff during this challenging time and in particular our supportive customers and their words of encouragement.

Our thoughts are with our fellow South Australians and in particular emergency crews who have been working throughout the night to restore services back to normal.

At times the State-wide crisis was forecast to last well into the following day. We would like to thank the SA Government for their resolute focus and the field teams from Electranet and SAPN for their speedy work to recover from such an unprecedented event.

Garry Karklins
General Manager Sales & Operations
Sungard Data Centre Services